![]() ![]() You can’t get duplicate items in Apex Legends. New items will have a red dot next to them. You’ll see new Packs on the homescreen in the bottom-right corner.Įverything you earn in Packs will appear in the Loadout tab. There are three ways to earn Packs in Apex Legends. Click Intro Quip for Heirloom Quips and Pose for Heirloom Poses.If you have an Heirloom or Prestige item, you’ll see it in the bottom-right corner of your screen.Collect your proof of purchase for the missing Apex Coins.Contact Microsoft, Sony, Nintendo, or Steam to confirm your purchase went through.If there are any issues, your transaction may not have gone through or the item may not appear until the issue is fixed. Go to and on Twitter to see if we’ve tweeted about any issues.If there are server issues, your transaction may not have gone through or the item may not appear until the issue is fixed. Check the server status for Apex Legends and your PC or console platform.If you’re playing on Steam, try launching your game from the EA app.Quit out of the game completely, then restart it.Confirm your purchase is processing in your bank account.Missing progress? Check out our troubleshooting steps for missing game progress. If you can’t find your Apex Legends Coins, Twitch Drops, Mythic (Heirloom and Prestige) items, and more, try these steps to find them.īefore buying Apex Coins, check the Apex Legends servers and Twitter for any updates, issues, or patches.
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